Plenty of bustle, too little hustle for U.S. Airways workers — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
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Plenty of bustle, too little hustle for U.S. Airways workers

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in Human Resources

U.S. Airways didn’t meet its holiday goals for on-time flights and baggage handling, so its workers did not receive the $100 bonus awards offered through the airline’s “Holiday Hustle” program.

Roughly 36,000 employees stood to make the extra holiday cash if the Tempe, AZ-based carrier, which has its largest hub at Charlotte Douglas International Airport, made its goals.

Workers were aiming for 60% on-time departures and the mishandling of fewer than seven out of every 1,000 bags in November and December. They came close: 58.6 % of flights departed on time, and 7.43 bags out of 1,000 were mishandled.

Mike Flores, president of the U.S. Airways chapter of the Association of Flight Attendants, said the $100 bonuses weren’t much of an incentive anyway, calling them an “insult” when the company’s top executives were making millions.

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