Expect slower phone/E-mail service from EEOC — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily

Expect slower phone/E-mail service from EEOC

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With the closing of its national call center in Kansas set for Dec. 19, the EEOC took the unusual step of warning the public that it will be harder to communicate with the agency for at least a few months. The agency called on employers “to be patient” during that time.

The call center, which handles all calls and e-mails to the EEOC’s 53 field offices, lost its funding in an internal budget squabble. The EEOC plans to hire 61 new workers, but says it will take a few months to get them hired and trained. 

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