You Don’t Have to Pay Employees for ‘Uncontrolled’ On-Call Time — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily

You Don’t Have to Pay Employees for ‘Uncontrolled’ On-Call Time

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Under California law, you don’t have to pay employees for on-call time unless you “control” how they spend that time. If you structure their responsibilities properly, you don’t have to pay them for every hour they’re on call. You can even pay them a flat fee for their on-call shifts.

The key is the amount of freedom you give the employees to choose how they spend their time while waiting for your call. The more time they can spend on personal activities, the better.

Recent case: MedStaff pays its personnel a flat fee for being on-call and available for medical assignments. They must have access to a phone and are required to respond to calls within “a reasonable time.”

Several employees sued MedStaff for allegedly violating the Fair Labor Standards Act (FLSA) and California wage-and-hour laws. But the federal trial court that heard the case noted that employees were free to engage in a variety of personal activities while on call. They could run personal errands, do household chores, go to doctors’ appointments and even attend weddings.

The court dismissed the case before trial, reasoning that the facts showed the on-call system only minimally interfered with employees’ personal activities, and the employees had agreed to the arrangement. (Henry v. MedStaff, No. SA CV 05-603, CD CA, 2007) 

{ 1 comment… read it below or add one }

Mary Masuda August 9, 2016 at 4:20 am

My question is this: If you have an uncontrolled on call employee- do I have the right NOT to call them in to work?
For example, where I work I have uncontrolled on call employees that have committed to being on call for certain shift hours such as 10-2 , they only report to work after I have scheduled work for them. Do I have the right NOT to call them in?


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