Make sure supervisors understand what counts as "paid time" and remind them that they should not encourage employees to work off the clock.
Example of the risk: Compass Bank of Birmingham, Ala., recently agreed in a Labor Department settlement to pay more than $1 million in unpaid overtime to 2,961 employees. Customer service reps routinely worked without pay during their lunch hour and after their scheduled time ended.
Good resource: The Labor Department fact sheet, Hours Worked Under the, addresses when to pay for on-call hours, sleep time, rest breaks, travel time and more. Go to www.dol.gov/esa/regs/compliance/whd/whdfs22.htm.