When sending notice to a former employee about COBRA health insurance rights, define the type of "qualifying events" that cause COBRA to kick in. People have 60 days after a qualifying event (termination, death of employee, divorce, etc.) to choose continuing health coverage under COBRA.
The case: The husband of a deceased former employee sued the employer and won because the employer's COBRA notice failed to explain the term "qualifying event" in easy-to-understand language. (Emilien v. Stull Technologies Corp., No. 02-1422, 3rd Cir., 2003)