• LinkedIn
  • YouTube
  • Twitter
  • Facebook
  • Google+

Improving applicant interviews: 10 do’s and don’ts

by on
in Human Resources

Interviews play a crucial part in evaluating a job candidate's suitability. To maximize your face time (or phone time) with an applicant, follow these 10 guidelines:

1. Don't talk too much

Aim for an 85/15 split, with 85 percent of your time spent listening. Don't rush to break a silence. Give applicants plenty of time to respond to each question.

2. Do know your legal limits

Make sure everyone involved in the interview process, including employees you bring in to meet the applicant, understand what they can and can't ask legally. For example, avoid questions about a person's marital status, number of children, child care plans, citizenship status, age (unless it's a bona fide occupational qualification), names of relatives, reli-gious affiliation, political affiliation or disability status.

3. Don't ask questions off the cuff

Prepare a list of questions and stick to it. A loose approach isn't good for interviews. At best, it can be uninformative and, at worst, legally dangerous. And you'll want to make a fair comparison among candidates.

4. Do sharpen your focus

During the first interview, find out as much as possible about the applicant, rather than detailing the open position. If you're interested in the candidate, you'll have more information on how to sell the person on the job. If you're not interested, you won't have wasted either person's time.

5. Do make it clear that you'll verify rÈsumÈ claims

That includes checking into current or former compensation. You'd be surprised how many candidates instantly admit to fudging their education or employment background or inflating their current salary. The bonus: You'll waste a lot less time and money checking out people who won't pass muster.

6. Don't forget your body language

You can tip off interviewees by smiling at the "right" answers and frowning at the "wrong" ones, or by leaning toward or away from the person while he or she is responding to your questions.

7. Do mix harmless questions with pointed ones

Focusing on too many critical issues early in the interview can seem like a grilling and unnerve the candidate. If a candidate seems to dodge an issue, drop it. If that question is critical to the job, return to it later.

8. Don't become blinded by personal preferences

Avoid letting a common interest/expertise that you have with the applicant bias your feelings favorably, especially if the interest is irrelevant to the job. Just because you both run marathons, doesn't mean the person can keep up the pace at work.

9. Do phrase your questions offhandedly

For example, the question "What would you say your greatest strengths are?" is less threatening than asking "What are your strengths?" And avoid putting the candidate on the defensive. A comment such as "That's interesting. Could you tell me more?" is better than "Why?" or "What do you mean by that?"

10. Do try to link new questions with prior answers

This type of bridge adds a relaxed, conversational tone to the interview and helps put the candidate at ease. For example, you might say: "So you enjoy taking on responsibility. Now, let's talk a little about how you like to supervise."

Like what you've read? ...Republish it and share great business tips!

Attention: Readers, Publishers, Editors, Bloggers, Media, Webmasters and more...

We believe great content should be read and passed around. After all, knowledge IS power. And good business can become great with the right information at their fingertips. If you'd like to share any of the insightful articles on BusinessManagementDaily.com, you may republish or syndicate it without charge.

The only thing we ask is that you keep the article exactly as it was written and formatted. You also need to include an attribution statement and link to the article.

" This information is proudly provided by Business Management Daily.com: http://www.businessmanagementdaily.com/21362/improving-applicant-interviews-10-dos-and-donts "

Related Articles...

    No matches

Leave a Comment