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Alternative Dispute Resolution

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in Employment Law,Human Resources

In recent years, various forms of alternative dispute resolution have gained popularity. ADR is widely seen as a less costly way of resolving disputes than going to court.

Good ADR programs provide a less adversarial forum for resolving disputes than litigation. Examples include:

  • Open-door policy: Employees can present their problems to their own or any supervisor for resolution. For this to work properly, supervisors must be trained in how to handle their complaints.
  • Ombudsman: Disputes are submitted to a neutral third party following an in-house investigation.
  • Peer review: Disputes are submitted to a panel of co-workers trained in ADR techniques. The panel discusses the problem and suggests creative, nonpunitive resolutions.
  • Mediation: Disputes are submitted to a neutral mediator for nonbinding resolution. The mediator’s goal is to move the two parties closer together and work toward a resolution. The mediator may sugge...(register to read more)

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