While this is amusing as a children's game, it is not a very amusing situation in real life, especially in business. If you've ever heard your instructions, advice, or presentation repeated to you in distorted form by an employee, coworker, or colleague, you know what I’m talking about. The success of many of our business activities depends on how well we listen. Studies show that we spend about 80 percent of our waking hours communicating, and at least 45 percent of that time listening.
But a...(register to read more)