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Attack tardiness with progressive discipline

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in Leaders & Managers,Performance Reviews

Q. Several of our assistants are constantly late. What can we do to get them to come to work on time? —A.A., Virginia

A. This is a textbook situation for progressive discipline. I suggest addressing future occasions of tardiness with an oral warning, first written warning, second written warning, unpaid disciplinary suspension and, ultimately, termination. Consistency and evenhanded enforcement are absolutely critical to avoid potential liability.

Consider implementing a companywide attendance policy that includes a progressive discipline schedule, and make sure all your supervisors follow it.

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