Company policies lay the foundation on which employment expectations are formed, and thus, workplace actions are taken. A missing phrase here, an undefined term there can spell policy disaster.
A discipline policy, for example, that promises progressive discipline in each and every instance of workplace misbehavior can curtail your disciplinary moves rather than the egregious behaviors of an unruly employee who deserves to be terminated on the spot.
There's no time like the present to audit your organization's policy handbook. While it's unlikely the handbook needs a total rewrite, you might find that it could use a little fine-tuning. Start by checking that your organization's policies don't fall into the four policy writing traps discussed below.
Then learn from your colleagues' mistakes, as Jim Collison, president of Employers of America, Inc., who has been writing and critiquing (register to read more)since 1981...