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Apply personal touch to firings; don’t use e-mail

by on
in Employment Law,Firing,Hiring,Human Resources

Everything is done by e-mail these days, but the American worker still isn't ready yet to be fired that way.

Case in point: The media and bloggers bashed RadioShack recently for using e-mail notifications to alert employees that they were being laid off. About 400 employees at the retailer's Fort Worth headquarters received pink-slip e-mails that said, "The work force reduction notification is currently in progress. Unfortunately, your position is one that has been eliminated."

A few weeks before, the company had told employees in meetings that layoffs were coming and that they'd be announced via e-mail.

Advice: Face-to-face meetings are more uncomfortable, but they're still the right way to handle terminations. Employees who feel slighted in a layoff are more likely to publicly trash your organization (hurting recruiting potential) and call a lawyer. 

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