Before the experience, says Chung, he viewed the IT department as just one of many units. Now he considers it as essential to everything the company does.
The experience taught him several key lessons:
__Stay open and transparent. Chung decided to update clients right away. Many offered to help.
__ Learn IT. Though a CEO may not understand programming, he or she should understand the basics of hacking.
__ Create a philosophy that drives IT decisions. “For example, if we put in a much stronger security system, then our customers may have to wait a couple of minutes every time they access our website. That’s not an IT issue.
“We have to decide what kind of philosophy or policy direction we are going to take. There is not one right answer for every company.”
-- Adapted from “Executive Learns From Hack,” Evan Ramstad, The Wall Street Journal.
Like what you've read? ...Republish it and share great business tips!
Attention: Readers, Publishers, Editors, Bloggers, Media, Webmasters and more...
We believe great content should be read and passed around. After all, knowledge IS power. And good business can become great with the right information at their fingertips. If you'd like to share any of the insightful articles on BusinessManagementDaily.com, you may republish or syndicate it without charge.
The only thing we ask is that you keep the article exactly as it was written and formatted. You also need to include an attribution statement and link to the article.
" This information is proudly provided by Business Management Daily.com: http://www.businessmanagementdaily.com/19509/hackers-give-ceo-a-quick-lesson-in-security "