See the forest. Nobody has to tell Google co-founder Larry Page to look for the big picture. He loves the grand quest and will challenge an employee by saying, “You’re not thinking big enough.”
— Adapted from “Google’s top guy,” Terry Winograd, Time.
Don’t trust your gut. In high-pressure situations, most of us rely too much on intuition. Tips: (a) Beware of irrational decisions. (b) Weigh your options slowly, consciously and logically. (c) When bargaining, set aside more time than you think you’ll need.
— Adapted from “When Not to Trust Your Gut,” Max Bazerman and Deepak Malhotra, HBS Working Knowledge, http://hbswk.hbs.edu.
Let fans do the talking. Famous for scissors, Fiskars thrives by allying itself with crafters—more than 6,000 and growing—who call themselves “Fiskateers.” These fans spread the word online and at local craft shops about using the right tools.
When a Fiskateer visits a store, sales spike.
— Adapted from “Watch your back, Goliath,” Stephen Denny, The Conference Board Review.