Unexpected absences can seriously hinder your organization's ability to meet daily production and service standards. While you don't want sick employees dragging themselves into work, you do want employees to think twice before calling out at the last minute unless absolutely necessary.
Knock Out Confusion
Reducingstarts long before an employee calls out unexpectedly. It starts upon hire, when attendance expectations are communicated. Your company should have a written attendance policy, and regular attendance should be part of employees' job descriptions. Employees must understand:
that they are expected to report to work regularly and on time;
why their consistent presence is important;
what constitutes an "absence" (e.g., does arriving late or leaving early count as an absence?); and
the notification and/or documentation procedures they must follow.
Managers must also understand the company...(register to read more)