How should I conduct an employee survey? — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
How should I conduct an employee survey?
I would like to do a survey of our employees to find out what they think of our benefits and how HR could be more valuable to them. I have a couple questions.
What’s the best way to get lots of people to complete the survey? I’m leaning toward an online survey, but I’ve never done one before. Do they work? Which online survey tools have you used? Should I conduct separate surveys of line employees and managers/execs? It seems like the perspectives would be pretty different. What kinds of questions should I ask? I’m thinking about asking them to rate different benefits on a 1 – 5 scale from “not valued” to “highly valued.” Any advice on how to do that best? -- David B., Conn. See responses below
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