I need some help with an awkward situation at work. One of our managers travels often, so he leaves one of his direct reports in charge of his department during his absences. This person is consistently rude to everyone else when the boss is away. I've received complaints here in HR. How should I address this? With the manager, or with the employee?—S.S., California
The entire manager/employee relationship is based on one thing: communication. Yet most managers don’t talk to their staff enough … don’t know what to talk about … or don’t know how to have the necessary conversations to motivate and improve performance....Click here to find out more.