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How should we respond when employees want extra pay for extra duties?

by on
in Human Resources,The HR Specialist Forum

Twice this month, we've had employees complain that they want to be paid extra because their supervisors asked them to perform tasks that aren't in their job descriptions. But job descriptions can't cover everything! Anyone else had this problem? How should we respond?—Melanie, Florida

See responses below

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{ 3 comments… read them below or add one }

Karen R. March 11, 2010 at 12:53 pm

In many organizations pay is based more on what types of skills and education are needed to perform the job, not so much on the number of duties. If the people need no further experience to perform the additional duties it’s not really necessary to increase their pay. However, if adding the extra responsibilities involves a higher skill level than what they were hired at, consider looking at the pay for that particular job.


Mohan M Prasad March 10, 2010 at 9:18 pm

It’s not organizationally possible to enlist an exhaustive list of duties to be performed by any incumbent.

The conventional byline is “these are only illustrative and not exhaustive”

This clause should take care.

Besides it will also be a good idea to factor in certain weight -age for taking on additional assignments/responsibilities in the performance appraisal process – KRAs . This will systemically provide for an impetus to reach out of the job description framework.

At the end of the day, what governs is the work culture of the organization and the supervisors ability to garner his/her resources to extend the team work beyond and ahead.

Of course once in a while spot reward for achievements beyond the call of the Role will provide the right impetus and keep the energy level high.


Mohan M Prasad


Alicia March 9, 2010 at 6:10 pm

Don’t your job descriptions state “and other duties as assigned”?


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