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What’s your policy on personal phone calls at work?

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in Human Resources,The HR Specialist Forum

We’re updating our employee handbook and we would like to include a policy limiting employees’ use of the phones for personal business. We want to allow occasional calls—for kid-related emergencies and so forth—but I don’t know how to word that in a policy. Can anyone share a phone use policy that might work?—Tara, N.Y.



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Anonymous December 15, 2009 at 5:03 pm

Our policy includes all electronic systems (e-mail, internet, voicemail, phone, etc.) and reads as follows, “Incidental and occasional personal use of the electronic systems covered by this Policy is permitted, but such use will be treated no differently from official use. There is no expectation of privacy with respect to such personal use as such use is subject to the same access and review rights of any other use of these systems.”

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