How should I set up a 360-degree feedback system?

Several people in my office—line employees and managers alike—have expressed interest in establishing a 360-degree feedback system for evaluating individual job performance. That sounds great, but it also sounds like a lot more work for HR and everyone else. How can I structure such a system to make it easy to administer? Is there software that does this? What kinds of training will we need to conduct?—Virginia, N.H.



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