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How should I set up a 360-degree feedback system?

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in The HR Specialist Forum

Several people in my office—line employees and managers alike—have expressed interest in establishing a 360-degree feedback system for evaluating individual job performance. That sounds great, but it also sounds like a lot more work for HR and everyone else. How can I structure such a system to make it easy to administer? Is there software that does this? What kinds of training will we need to conduct?—Virginia, N.H.



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{ 4 comments… read them below or add one }

Mike August 20, 2009 at 10:44 am

Try going to the guys at http://www.reactive360 they can help

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Support August 17, 2009 at 7:07 am
Mike May 27, 2009 at 5:35 pm

I just read this, so it’s probably too late to help Virginia. Today it makes a lot of sense to use a vendor-supplied solution rather than roll your own. First off, they are usually done on-line, making it much easier on the raters and much easier to get compile the results. Second, the vendor most likely has a set of competencies already to use. Third, they can often act as a neutral 3rd party in working with the staff.

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Marianne February 17, 2009 at 4:45 pm

Utilize survey monkey – a free survey provider. It worked really well for us.

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