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What's the best way to handle persistent tardiness?

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in The HR Specialist Forum

Question: “We have a few exempt employees who consistently arrive late to work. They get their work done, but their erratic schedules inconvenience other employees. Is this a counseling issue? What’s the best way to have that conversation? Or do we need to crack the whip and institute a formal attendance policy? If so, does anyone have some language I can borrow?"—Amy, Philadelphia

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