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How can we manage unauthorized long distance calls?

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in The HR Specialist Forum

Question: “Even though our policy states that the phones are to be used for company business only, every month our phone bill shows numerous, obviously personal long distance calls to other states. Our office has over 20 phones and there is no way to trace which phone made the calls. The charges for the calls aren't much, but employees should be spending their time working, not talking on the phone. Can anyone give me a solution for this problem?” — Linda, Penn.

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