How can we manage unauthorized long distance calls? — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
Question: “Even though our policy states that the phones are to be used for
company business only, every month our phone bill shows numerous,
obviously personal long distance calls to other states. Our office has
over 20 phones and there is no way to trace which phone made the calls.
The charges for the calls aren't much, but employees should be spending
their time working, not talking on the phone. Can anyone give me a
solution for this problem?” — Linda, Penn.
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