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What should HR do when a manager badmouths the company online?

by on
in The HR Specialist Forum

Question: “One of our employees was searching around on MySpace and found the personal page of one of our managers. On it, the manager writes, “I work at (he named our business), and my job sucks.” The employee reported it to upper management. Three questions: Is it wrong for management to confront the manager? Can his comments be in any way considered slander? What, if anything, should HR do about it?” — Linda


Not everything on the internet is fact: someone other than the manager could have created the MySpace site intending to get the manager in trouble. There probably is no way of proving who posted the comment.

The manager's supervisor should meet with the manager to open a line of communication to determine whether the content of the website could have been posted by him/her. There could possibly be a problem that needs to be addressed; or it could have been a bad day in which he/she was venting (though naming the company is never acceptable).

People need to watch their P's and Q's! There are privacy levels on these pages and therefore you can say whatever you want if you keep them private - I guess it's a typical case of putting your foot in your mouth. I have a page and make sure only my "friends" can view mine - and am still careful what I say about certain situations!

I do not believe this

AQ1. First of all management has to collect the proper documents from the said pages for witness purpose against the said manager to confront, if management wishes to do so.Befire that his past record & performance to be considered.
AQ2.Can be considered slander, but it is upto the management policy
AQ3. First of all HR could have call him and discuss with him, why he has wrote like that. And if there is really he is facing hindrances, that is to be taken care by HR.

If this is true.....The manager didn't write anything slanderous about the company. He said his job sucks..... and it might! He might have the worst job in the whole company! But HR needs to find out if the MySpace page does indeed belong to the manager and if he did indeed post the comment. Just because it's on the internet does not mean that it is true.(A college professor in my hometown became aware of 'his' MySpace page by accident..... turns out a couple of his students set up and ran his bogus page without his knowledge or permission!)

If the manager did post the comment, perhaps HR should investigate why he feels his job sucks....

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