Question: Responding to a harassment complaint is a lot like running a sprint race—even if you start well and do everything right, one trip near the finish will wipe you out.
For HR, the most common problem comes when it handles an initial harassment complaint or lawsuit just fine, but then some genius in the office decides to “get back” at the complainer in some way.
The result: A successful retaliation claim grows where the lawsuit field was otherwise barren. What a shame. Doing things 99% right just isn’t enough to stay out of court.
Case In Point: One day, Jessica Taylor, a cashier for a car dealership, complained to HR about sexual harassment at the company, saying male co-workers told her they wanted to “get into her pants” and she would make a “good mistress.” She also claimed she was inappropriately touched, rubbed upon and that a male employee exposed himself to her.
On the day she compl...(register to read more)