Ka-ching! FedEx suffers punitive pain for failing to deliver on its ADA policy — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily

Ka-ching! FedEx suffers punitive pain for failing to deliver on its ADA policy

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You’ve probably got an ADA policy that extends reasonable accommodations to any disabled workers. That’s good. But are your managers following through? If your paper policy is the only thing granting accommodations, a court could make you pay the price … big time. As in punitive damages.

The Americans with Disabilities Act (ADA) offers job protection to people with qualified disabilities who can perform the essential functions of the job (with or without a reasonable accommodation). The kicker: As FedEx learned last week, your company can get hit with punitive damages in ADA lawsuits if it shows “reckless indifference” for the law and rights of the employees.

Case in Point: Ronald Lockhart, who was deaf, worked as a FedEx package handler in Maryland for three years. He never requested accommodations to perform his regular work, but he repeatedly asked for a sign language interpreter or writte...(register to read more)

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