Can you hear me now?! Cell-phone employees sue over uneven discipline policy — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily

Can you hear me now?! Cell-phone employees sue over uneven discipline policy

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Does your company have a written progressive disciplinary policy? Do you and your supervisors follow it step by step--like a recipe? A new court ruling says that if you don’t, you could whipping up a recipe for disaster and liability under the Age Discrimination in Employment Act (ADEA).

Case in Point: Cynthia Kildo and Leann Richter worked as sales associates at a Cellular One store. Both were over 40. The company laid out very specific sales quotas for its sales associates and a written progressive disciplinary process for failing to meet such expectations. To make sure that managers used the discipline process fairly and consistently, the policy set multiple levels of review before disciplinary action could be taken.

Kildo and Richter were fired for failing to meet their sales quotas five times during a 12-month period. They thought their age was the real reason for the firing, so they file...(register to read more)

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