The owner of our company has a fairly in-your-face, aggressive personality. I and lots of other staff can deal with him—that’s just his style. But several of our employees have complained recently that he’s acting worse and worse, and they’ve come to me accusing him of intimidating and bullying them. Who should I counsel? The boss, to tell him to lighten up? Or the employees, to tell them to get a thicker skin?—Designated Mediator
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