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Don’t treat them like mushrooms

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Here’s how Cisco CEO John Chambers keeps his people in the loop: through a webcast every few weeks in which he responds directly to employee questions.

He says he wants his team to learn about company news firsthand, not through rumors. A few tips:

  • Lay out the company’s strategic plan and what it means to each department and employee.
  • Share articles you read about your organization, competitors and trends.
  • Brief everybody about what’s ahead, especially if it affects their careers.
  • Nip rumors by sharing news as soon as possible.
  • Talk face-to-face if you can.

— Adapted from The 7 Hidden Reasons Employees Leave, Leigh Branham with the Saratoga Institute, Amacom.

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