Change never sleeps around here. Every day brings new initiatives, new market developments, new personnel. Sometimes, I wish I could download every last bit of the latest news and e-mail everyone, so that no one feels left out.
But reality interferes. Events can unfold so rapidly that I don’t have time to alert all the people of what’s going on.
In theory, the managers who report to me are supposed to relay my messages to the troops. But they’re not mere conduits, of course. They add their own editorial comments.
Last month, I told managers to cut expenses by scaling back the use of temps when possible. I later found out that the managers passed along the more extreme message that I’d imposed a “freeze on temps,” turning me into a beancounting microleader.
Drafting a planTo make sure that a message cascades down accurately, I reserve about a half-hour at the end of every important meeting to go over exactly how we’re...(register to read more)