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Making teams work

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in Office Communication,Workplace Communication

Here are five questions you should have each team member ask when offering criticism to a teammate’s suggestion.

1.  Am I using loaded words? You may think someone’s idea is ridiculous, but don’t say so.

2.  Am I sticking to the point? A conflict that draws in diverse issues becomes harder to resolve.

3.  Am I looking at the issue from my teammate’s perspective?

4.  Did I write down the main points made by both sides? Seeing arguments in black and white is a good first step toward constructive resolution.

5.  Are there other possibilities? Don’t become so involved in arguing about two sides of an issue that you ignore additional alternatives.

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