Marie’s Answer: “Since you were smart enough to get a recognition letter, I assume you're also smart enough to know that reprimanding the VP would be politically insane. Fortunately, this problem has a much simpler solution:
• First of all, you are absolutely right to expect a correction. Misspelling the name on a commendation is a stupid, careless mistake, so someone should feel quite embarrassed about this oversight.
• To resolve the issue quickly and quietly, ask the VP's administrative assistant to help you get a replacement letter. The assistant may very well be the one who prepared the original, although not necessarily the one who mangled your name.
• When you make this request, don’t criticize or complain. Simply explain that the letter means a great deal to you and that you plan to save it. Just don’t mention that you’re saving it for a future job search.
Whenever you’re dealing with higher-level managers, remember that a helpful executive assistant can be your most valuable resource.
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