• LinkedIn
  • YouTube
  • Twitter
  • Facebook
  • Google+

Talk about a problem! Introverts vs. extroverts

by on
in Your Office Coach

Question: "I supervise a group of women who are simply supposed to sit and enter data. No matter what I do, several of them talk nonstop, which disturbs some of their co-workers. How do you get grown women to just work quietly?"  Frustrated Supervisor

Marie's Answer: Talking is a common cause of co-worker conflict. Quieter people often are annoyed by chatterboxes, while sociable folks may find silence absolutely maddening. Differences in hearing can also play a role. Some people automatically screen out background noise, while others hear every sound in the room.

To manage this issue in your group, consider the following suggestions:

•    Expecting complete silence is probably unrealistic, because conversation makes boring and repetitive work more bearable. If you kill the chatter completely, some people may leave.

•    If possible, allow employees to wear headphones and listen to music. This will not only help to mask the noise for quiet folks, but may also provide a substitute source of sound for the chatterers.   

•    To reduce conflict, engage everyone in a discussion about how to accommodate these differences. Help each group understand the other point of view, and then establish some clear conversational guidelines. 

•    In the future, let the talkers know immediately when they become too loud. Ongoing feedback will help them learn to adjust their volume. 

With a little guidance and supervision, these two groups should be able to coexist peacefully.  For an assessment of your own talkative tendencies, check out our Office Coach Quick Quiz: Are You More Extroverted or Introverted?

Like what you've read? ...Republish it and share great business tips!

Attention: Readers, Publishers, Editors, Bloggers, Media, Webmasters and more...

We believe great content should be read and passed around. After all, knowledge IS power. And good business can become great with the right information at their fingertips. If you'd like to share any of the insightful articles on BusinessManagementDaily.com, you may republish or syndicate it without charge.

The only thing we ask is that you keep the article exactly as it was written and formatted. You also need to include an attribution statement and link to the article.

" This information is proudly provided by Business Management Daily.com: http://www.businessmanagementdaily.com/15665/talk-about-a-problem-introverts-vs-extroverts "

{ 3 comments… read them below or add one }

LynS April 21, 2010 at 2:41 pm

If you opt for headphones and music, be prepared. You may have a worker who just loves to sing along! She hears the music while, because of the headphones, everyone else gets the a cappella version. May end up being worse than the chatting.


Karen in CA January 14, 2009 at 4:44 pm

You may not believe it, but extroverts and introverts need each other. Can you imagine a room of introverts? You could probably hear a pin drop.


Bee January 14, 2009 at 1:35 pm

Is there a way to separate the talkers from the non-talkers? Let each person choose which group they would like to be with. I tend to be an extrovert and chat easily with others but I do know how to keep quiet as well.


Leave a Comment