When The Boss Throws More Than A Temper Tantrum — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
Question:“My boss recently got upset with a co-worker about some problems with
customer orders. To get her attention, the boss reached across the desk and
grabbed “Angela” by the jaw. When I spoke with Angela about the manager’s
improper behavior, she agreed that he was probably wrong, although she wasn’t
too disturbed about it. I decided to have a talk with my boss. I told him that I
found his actions inappropriate, and he agreed with me. But when he learned that
I had already discussed the situation with Angela, he became very irritated. My
talking to her really bothered him. Should I have handled this situation
differently? What should I do now?” — Appalled Worker
Answer: Your manager’s physical confrontation with Angela was
appalling and also illegal, since he could be charged with battery for such
uninvited touching. Now what?
• Your boss should be ashamed of
himself for losing control. That may explain why he’s upset that you discussed
his outburst with Angela.
• Giving honest feedback to a manager
takes courage, so congratulations to you for calling him on his offensive and
immature behavior. If your comments help to curb his impulsive reactions in the
future, then you will have done him a big favor.
• Grabbing an
employee is so out of line that someone really needs to know about it. This guy
could easily create legal liability for the company. So if you have a
trustworthy human resources manager, consider having a confidential talk with
• As for your boss, you don’t need to say anything
further to him. Odds are that he’s more upset with himself than with you. And
he now knows that someone is watching his behavior.