While many companies train managers to identify the warning signs of violent behavior, only 24 percent offer such training to all employees, according to a recent survey by the Risk and InsuranceSociety (RIMS).
RIMS safety experts suggest training all workers to spot early signs of aggressive and violent conduct. Also:
- Establish a written zero-tolerance policy toward violence.
- Offer an outlet for work grievances, even if they are only petty complaints.
- Encourage workers to report threats.
- Tighten applicant and rÈsumÈ verification.
For more advice and a copy of the RIMSstudy, visit www.rims.org/govt/index.html.