Train all staff to head off violence — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily

While many companies train managers to identify the warning signs of violent behavior, only 24 percent offer such training to all employees, according to a recent survey by the Risk and Insurance Management Society (RIMS).

RIMS safety experts suggest training all workers to spot early signs of aggressive and violent conduct. Also:

  • Establish a written zero-tolerance policy toward violence. 
  • Offer an outlet for work grievances, even if they are only petty complaints.
  • Encourage workers to report threats. 
  • Tighten applicant background checks and rÈsumÈ verification. 

For more advice and a copy of the RIMS workplace violence study, visit

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