Question: “I am a receptionist at a large, very busy long-term care facility. I was disciplined for a mistake I made. I owned up to the mistake and that is not my issue. My issue is that my supervisor did the write-up, at my desk, while the phones were ringing, residents were asking questions and other staff were waiting for their paychecks. The HR director also came out and stood next to my desk while this was going on, I suppose in an attempt to make it seem like this was done properly, but it most certainly was not. I know nothing can be done after the fact, but I needed to vent. Can you offer me some professional feedback and advice?” — Gwen
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