Question: “I am developing a training class for administrative support staff on achieving workplace success in a changing environment. I’m having difficulty locating information on how staff can boost their self-confidence and motivation and feel more empowered during economic uncertainty and organizational change. Can you suggest resources? — Linda
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To be confident you must first find the areas that you excel both physically and mentally….my theory is very simple "forget the things you're not good at…concentrate on the things you are good at and get great at them!" this will boost self confidence ten fold!
Since you’re developing the training class you could learn what you can on the subject on amazon.com & type employee motivation or self confience. You could visit your library & ask for direction. There’s so much info you can read about on your subject. National Seminars may have good seminars on your subject too for you & your employee’s. Good luck.
Why do “lower functioning” employees get laid off (supposedly in tough economic times) but are allowed to continue to work at a lower functioning up until the lay offs. I don’t understand that mentality by managers at all. I can certainly understand the stress and concern you have and that you are under. I think managers should level with poor performing employees immediately and not wait until a recession as an excuse to lay people off.
This is a tough one right now. I have suddenly become the only admin support for our dept. Everyone else was laid off little by little. I was getting really tired of hearing that I should be happy to have a job and wished I’d been laid off with everyone else. I mentioned to my boss I felt I was being punished because everything has now come my way – he said it was become I was higher functioning than the rest and he was concerned. This was a compliment for me and just saying it out loud releived some stressed especially because he was listening. Let your people know they are valued and that you (or whomever) is available if they need to talk. I also visited our counselor – I work at a hospital and they offer free counseling. It was very helpful to relieve some more stress. They also offer to come and talk to the group – I don’t know if you have this available to you but I bet they have handouts and other resources that could be helpful to you. Maybe your HR also has something. I don’t see things turning around quickly in the workplace so this might be something you’ll need to help your employees with more than just once. Try to let your people know that you’re aware of the frustration this economic environment creates and ask them to try to stay positive. Maybe have a venting session where anything said is off the record and no pointing fingers at any individuals.
I know this is probably not what you had in mind, but people can’t be self-confident or motivated at work if they are worried about personal finances. Suze Orman’s 2009 Action Plan is a small paperback that is really easy to understand for people who are not financial experts and that covers a lot of basics re: what to do to make sure you are secure. You should take a look at it and see if you can’t use any of that with your group.
And then you can focus on other general things for self-confidence and motivation. There are tons. If you can’t find anything on google by yourself, go talk to the local librarian — they are excellent resources and are under-utilized these days.