Telemarketer getting under your skin? — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
Question: “I work for a small firm and we receive calls from telemarketers who use the president’s first name, asserting that they know each other. My boss has given me the liberty to gain as much information about the call in order to prepare him for it, or to end the call. How do I achieve this task nicely and professionally?” — Designated call screener
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