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How to say 'No'

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in Admin Pro Forum

Question: I am the administrative assistant for a company of about 45 people.  We do billing for multiple facilities, so I am answering the phone all day long. That's besides my regular duties: I also have to scan and distribute the mail, and help the president and vice president with daily duties, not to mention month-end duties.  I also put everything together for new hires.

I do much more than just answer the phones, which is what I believe my co-workers think I do. I am pulled very thin.  Then, I have staff members who need something done NOW.

I love where I work and I don't plan on leaving. But how do I say: "No, I can't help you right now; I have my own job to do"?  Any suggestions?  -- Tami, Wisconsin


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Sit down with your manager and reivew your job description, job performance review and goals for 2005. Tell him/her what the issues are a...(register to read more)

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