Question: I am the administrative assistant for a company of about 45 people. We do billing for multiple facilities, so I am answering the phone all day long. That's besides my regular duties: I also have to scan and distribute the mail, and help the president and vice president with daily duties, not to mention month-end duties. I also put everything together for new hires.
I do much more than just answer the phones, which is what I believe my co-workers think I do. I am pulled very thin. Then, I have staff members who need something done NOW.
I love where I work and I don't plan on leaving. But how do I say: "No, I can't help you right now; I have my own job to do"? Any suggestions? -- Tami, Wisconsin