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Advice for a new supervisor

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in Admin Pro Forum

Question: What advice do you have for an admin who is new to supervising others?  -- Anonymous


Spend time with each person getting to know their strengths and weaknesses. They each also get to know your strengths and weaknesses. Focus on the the positives and guide your team.

I became a first time supervisor about 10 months ago. Take advantage of all the inhouse training that is hopefully available. If there is none, then seek out training options in your area for first-time managers, communication skills, handling conflict, and team building. Books are good resources, but there is no substitute for talking with and hearing from others who can share their experiences. Good luck!

I would suggest you have a meeting with all your "new staff". Let them ask you questions about yourself, etc. Let them get to know you (don't let it get too personal) Then ask them what they expect of you and what were their issues with their previous supervisor. Then listen! Lastly, let your staff also know what it is you are expecting of them. Be clear and precise. Then discuss any issues or concerns they may have at that time. This will start things off on the right foot, so to speak. Good luck and stay positive in all matters.

As a first time supervisor who did not succeed at the position, here are some things I learned the hard way:

> Listen to the staff on their expectations of you as well what they like in a supervisor.

> Make sure that they understand you are approachable regarding any issues that they may have - whether it is giving you constructive critism or dealing with other staff members.

> Schedule some time with your staff that can be a get-to-know-each-other event or lunch that allows you to be relaxed without fear of being judged.

> Be honest, and own your mistakes. Make sure they understand you are working to eliminate them as best as you can.

> Learn what they do on a daily basis so they know they can trust you to do their job if something were to happen that keeps them out of the office for a couple of days. Showing them you are team player is probably the best thing you can do for your new staff and yourself.

Good luck, and I hope that get the advice you are looking for.

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