Question: I have a new boss who does not "own it" when she makes a mistake. We often have to communicate with notes, since she is out of her office in meetings most of almost every day. This is a very busy office with lots of deadlines to meet, so is essential.
Recently, she left me a note requiring an
answer. I responded by note and returned it to her in-box. A few days later, we
were talking about the note contents and I mentioned to her that I had responded
and put the note in her office. She said she "never" got it.
I told her I put it in her in-box, but she once again said she never got it.
When I again gave her the info she was seeking, I looked in her in-box and there was my note to her. She had not even bothered to go through her box.
This happens a lot and it makes me very frustrated with her. When I brought the note to her attention, she just talked over me and said the matter was a "done deal."
Any ideas how I can forgive and forget and not get so frustrated? -- Anonymous, Wyoming