Question: One of my co-workers becomes defensive when I or anyone else offers constructive criticism. The last time I made a suggestion, she acted very offended and said she felt that I was telling her that she wasn't doing her job well.
We share a workspace for part of the day, and I'd like to suggest a more effective way to keep the area neat and full of resources for others who may have to cover in our absence. How do I broach this topic with such a sensitive co-worker? -- K.R., New York