Question: I work for a company that has multiple locations with only three to five employees each (arcades located in malls). Our store managers have to deal a lot with employees showing up late for their shifts and calling in absent after their shift has begun, as well as no-call no-shows.
Because we usually have only one person on duty at a time, this can become a nightmare for the store managers, who have to cover shifts when employees don't show, causing lots of overtime and double shifts.
I'm trying to come up with a new attendance/tardiness policy and would like some suggestions. (We have a "No verbal warning" policy in place; everything must be in writing.) -- Carey, Dallas