Question: I happen to be a young manager in an office of around 70 employees. We try to keep a family-type atmosphere, in which we encourage "open" working relationships with managers and staff, but keep away from managers and employees becoming buddies.
I find that most employees respond to a manager who is more of a leader; who listens and responds to valid concerns.
I have great working relationships with the majority of staff, except for two 50-year-old women. These two staff, I have "heard" through the grapevine, have an issue because I am younger than them.
The thing I am confused about is that their behavior is more immature than that of other, much younger employees. They gossip, pout when they're talked to about valid concerns of mine, have lazy work habits, are nice as pie when I am around, etc.
I was wondering if there's a way to work it out in which I can change their behavior. Or, are they never going to respond to my direction and discipline merely because of my age?
The owner of the company is tired of their behavior and agrees that they aren't going to work out here. So, do I give up? I hate to throw in the towel without trying, but I am tired, and they should know how to behave. -- Jocelyn