Question: Having been here five years, I'm the newest person in my office. I'm also the youngest admin here by at least 20 years. However, I have 15 years of experience as an administrative assistant/office manager.
Recently, I was given the task of developing some training programs for admins. Can anyone suggest how to begin this sort of program, given the fact that, while I've received many compliments from "higher ups" on my skills and efficiency, some admins think there is nothing more to learn ... and, especially, nothing that I can teach them since I'm the "young thing," as they say.
I don't want to come across as a know-it-all, but at the same time, some people haven't bothered to keep their skills current and there really is room to grow. -- Ann