When a charge of discrimination lands in your lap from the U.S. Equal Employment Opportunity Commission (EEOC) or its equivalent state agency, the way you respond is key to how the matter is resolved.
Here's some advice from consultant Mary-Jane Sinclair, president of MJS Associates in Morristown, N.J.
Don't admit or promise anything
When the EEO charge first arrives, Sinclair says, simply acknowledge receiving it. Don't admit or promise anything.
You can request an extension of the deadline to respond to the questionnaire, and some managers ask for that right off the bat. In seeking an extension, you can bolster your position by pointing out the reasonable business issues involved. For example, key employees that you need to interview may be on vacation.
Don't assume that you have to provide certain information simply because the questionnaire asks for it. If you think the agency is fishing for informat...(register to read more)
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