Question: “I have moved back to my hometown and taken a position that I held 13 years ago. At the time, I was the only secretary/administrative assistant in the office. Now, there is a secretary and an administrative assistant, which is my position. The secretary resents me because she did not get this position. She did not get this position the last couple of times it was filled. She has a good friend in our IT Department and the two of them talk about me and things that go on in the office. The secretary also is abrupt to the public and uses profanity. I don’t like her talking about me and I feel that she should be more professional. What should I do?” — LS
The entire manager/employee relationship is based on one thing: communication. Yet most managers don’t talk to their staff enough … don’t know what to talk about … or don’t know how to have the necessary conversations to motivate and improve performance....Click here to find out more.