I inherited the “new manager from hell.” What now?

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Question: “Our department is expanding and hiring additional staff and two new managers. My previous boss was promoted to a new higher-level position, and I was promoted to be her assistant (new position). We’ve worked tirelessly to support the new staff, including the new managers. I have difficulty understanding one of the new managers because she has a heavy accent. When she’s not satisfied with something, she just talks faster. She is not satisfied with my performance and has asked me to stay and help her assistant in setting up meetings. I have refused. Now she has reported me directly to HR. It is a power struggle. How do I solve this problem but still keep a good working relationship? I have received nothing but good performance reviews for the past 20 years. I am afraid I might lose my job.” — Hilary

Wow---first of all, I can't believe you would be out right insubordinate with a manager. Although you might...(register to read more)

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