Encourage employee surveys the Google Way — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily

Encourage employee surveys the Google Way

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in Best-Practices Leadership,Leaders & Managers,People Management

Because Google makes key management decisions based on its annual employee survey, it wants maximum participation. So the company created an online real-time leaderboard showing response rates by department and manager.

“You have to try to figure out what gets people talking,” said Michelle Donovan, a Google manager on the Talent Team. Response rate to this year’s survey: 88%.

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