‘Touchpoint’ moments — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
First ask, “How can I help?” Listen intently to unroot the real issue. Frame the issue to ensure you’re both on the same page. Then help advance the agenda. Later, make a point of circling back to ask, “How did it go?” or “Is there anything else you need from me?”
Even a brief interaction can change the way people think about themselves, their leaders, and their future.
High levels of employee engagement are critical in today’s competitive environment. And yet the vast majority of workers are either not engaged or are actively disengaged at work. The critical skills for overcoming that gap: effective internal communication....Click here to find out more.