‘Touchpoint’ moments — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
First ask, “How can I help?” Listen intently to unroot the real issue. Frame the issue to ensure you’re both on the same page. Then help advance the agenda. Later, make a point of circling back to ask, “How did it go?” or “Is there anything else you need from me?”
Even a brief interaction can change the way people think about themselves, their leaders, and their future.
Pregnancies set into motion a complicated mix of responsibilities and risks for your organization. You can't afford to make even one mistake. AutoZone found that out the hard way recently—a jury slapped the company with a record $185 million in damages after an employee was demoted after giving birth and then fired....Click here to find out more.