‘Touchpoint’ moments — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
First ask, “How can I help?” Listen intently to unroot the real issue. Frame the issue to ensure you’re both on the same page. Then help advance the agenda. Later, make a point of circling back to ask, “How did it go?” or “Is there anything else you need from me?”
Even a brief interaction can change the way people think about themselves, their leaders, and their future.
You work so hard to make a favorable impression on job candidates. But what happens when they show up for work? How are you handling the employee's first hour, first day, first week and first months on the job?...Click here to find out more.