First ask, “How can I help?” Listen intently to unroot the real issue. Frame the issue to ensure you’re both on the same page. Then help advance the agenda. Later, make a point of circling back to ask, “How did it go?” or “Is there anything else you need from me?”
Even a brief interaction can change the way people think about themselves, their leaders, and their future.
From tattoos and piercings to T-shirts, from bumper stickers to computer screen savers and more, employers are called on to balance employees’ individual expression against the rights of other workers and the employer’s business interests....Click here to find out more.