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Getting to the truth

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Like Tom Cruise’s character in the movie “A Few Good Men,” you’ve got to demand the truth from team members. A first step for a leader is to say, “Above all else, I want the truth.”

Once you get the truth, can you handle it? Ask yourself: Have I encouraged bad news, as well as the good? When I get bad news, do I react in a way that discourages more?

Source: Terry Starbucker

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