If you run into trouble with the Equal Employment Opportunity Commission (EEOC), look into mediating your dispute rather than going to court. Reason: While only 31 percent of employers facing EEOC charges take advantage of the mediation option, those who do say they're satisfied.
A recent survey found that 96 percent of employers and 91 percent of the people who filed charges said they'd be willing to take part in the mediation program again.
Since the program started in early 1999, more than 11,600 charges have been resolved through mediation. Based on available figures for fiscal 2000, 65 percent of the mediation cases are handled in an average of 97 days. That's less than half the time it takes with the traditional process.
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